If you need something by a particular date and it’s less than 6 days from your intended delivery date, you would be best to contact us before placing your order. But don’t panic if your order hasn’t arrived in 5 days as sometimes things get delayed beyond our control. In most cases, you should actually receive your gear within this timeframe. If you have any queries or issues relating to your order, please don’t hesitate to contact us. We will do everything within our power to ensure that your goods arrive within a reasonable timeframe. Oversized or heavy items: 5-7 business days to all NZ addresses (excluding Chatham islands)Īustralia: 7–10 business days (metropolitan areas only).įrom time-to-time, there can be delays beyond our control.South Island rural or PO Box/Private Bag: 2-6 business days. North Island rural or PO Box/Private Bag: 3-7 business days.We aim to deliver your order within the following timeframes: New Zealand At this time, we do not offer urgent delivery as a standard freight option, however if you require your order urgently, please contact us before ordering to ensure that we can meet your delivery timeframe. Rural addresses could take up to an additional 2-4 business days. Shipping and processing times are a guide only, not a guarantee.Īfter dispatch, delivery is normally overnight within the South Island and 1-3 business days within the North Island. In some cases, like during peak season and holiday periods, it may take longer. While in most cases this will happen within 24-72 hours, it can take up to 5 business days, depending on what is ordered. We aim to process and dispatch your order as fast as possible. We cannot ship oversized or heavy items internationally.Shipping charges to other international destinations range between $37.99 and $49.99.
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